Getting Started
Sending your first direct mail with PostGrid.
11 articles
What’s the difference between Test Mode and Live Mode?Learn the difference between PostGrid's Test Mode and Live Mode — how each environment works, when you get billed, and how to switch between them in your dashboard.
How to set-up a payment method?Learn how to add a payment method to your PostGrid account and unlock LIVE mode functionality.
How to set up your mailing list?Use this guide to prepare your mailing list for bulk campaigns in PostGrid.
Uploading Contacts and TroubleshootingThis guide explains how to upload contacts to PostGrid using a CSV file and how to resolve common upload errors.
Campaign Content: PDF Upload vs. Template EditorThis guide explains the two ways you can create mail content for a PostGrid campaign: uploading a ready-made PDF or designing your piece using templates.
What Are PostGrid's Design Guidelines?
How to personalize your templates using merge variables?This guide explains how to use merge variables in PostGrid’s Template Editor to personalize your letters, postcards, and self-mailers with dynamic, recipient-specific content.
Creating your First CampaignThis guide walks you through creating a campaign in PostGrid from setup to final confirmation.
Order Tracking & CancellationThis guide explains how to monitor the status of your direct mail campaigns and individual mail pieces, and how to cancel orders if needed.
What is “address strictness,” and which one should you choose?Understand PostGrid's Address Strictness setting — what it does, how the three levels (Verified, Corrected, and Failed) differ, and which one to choose based on your deliverability needs.
How does Address Verification work for Print and Mail?This guide explains how address verification works in PostGrid's Print and Mail feature, helping you ensure your mailings reach their intended recipients.