Getting Started
Sending your first direct mail with PostGrid.
11 articles
- What’s the difference between Test Mode and Live Mode?Learn the difference between PostGrid's Test Mode and Live Mode — how each environment works, when you get billed, and how to switch between them in your dashboard.
- How to set-up a payment method?Learn how to add a payment method to your PostGrid account and unlock LIVE mode functionality.
- How to set up your mailing list?Use this guide to prepare your mailing list for bulk campaigns in PostGrid.
- Uploading Contacts and TroubleshootingThis guide explains how to upload contacts to PostGrid using a CSV file and how to resolve common upload errors.
- Campaign Content: PDF Upload vs. Template EditorThis guide explains the two ways you can create mail content for a PostGrid campaign: uploading a ready-made PDF or designing your piece using templates.
- What Are PostGrid's Design Guidelines?
- How to personalize your templates using merge variables?This guide explains how to use merge variables in PostGrid’s Template Editor to personalize your letters, postcards, and self-mailers with dynamic, recipient-specific content.
- Creating your First CampaignThis guide walks you through creating a campaign in PostGrid from setup to final confirmation.
- Order Tracking & CancellationThis guide explains how to monitor the status of your direct mail campaigns and individual mail pieces, and how to cancel orders if needed.
- What is “address strictness,” and which one should you choose?Understand PostGrid's Address Strictness setting — what it does, how the three levels (Verified, Corrected, and Failed) differ, and which one to choose based on your deliverability needs.
- How does Address Verification work for Print and Mail?This guide explains how address verification works in PostGrid's Print and Mail feature, helping you ensure your mailings reach their intended recipients.